customer experience

What’s One Thing You Can Do To Shake Up B2B? Join Me at MarketingProfs’ Shake Up B2B!

I can’t wait to join my friends at MarketingProfs for this virtual event, coming up April 11-13, 2023! My session, Shaking Up Digital Strategy, will cover: With the rise of AI copywriting tools converging with audience’s expectations for a more personalized customer experience, there’s no excuse not to create multiple versions of every piece of […]

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Streamly Interview: Using CX to Build Gen Z’s Trust

How can brands leverage Gen Z’s preference for personalized experiences in order to gain brand visibility early in their buying journey? Join me and Streamly, as I show you how to use customer experience to build a loyal relationship between brands and the younger generation. Things we discuss: Gen Z is more impatient than other […]

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